Terms and Conditions

Last updated: October 2025

Welcome to Uniques Évasions (“we,” “us,” or “our”).
By accessing our website www.uniquesevasions.com, using our services, or making a booking through us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Company Information

Uniques Évasions is an independent travel design studio owned and operated by Beatriz Oliveira, a sole trader based in the United Kingdom and affiliated with Fora Travel Ltd (IATA 33520476).

We design bespoke travel itineraries and coordinate bookings through trusted partners and suppliers worldwide.


2. Scope of Services

We provide curated travel-planning services, including:

  • Bespoke itineraries and travel design

  • Accommodation, transfers, and experience bookings

  • Wellness retreats and concierge services

  • Travel consultation and trip management

Uniques Évasions does not act as a direct carrier, hotelier, or tour operator.
All travel arrangements are made on behalf of the client with third-party suppliers, whose terms and conditions will also apply to your booking.

3. Booking Process

A booking with Uniques Évasions becomes confirmed once:

  • A planning or service fee is paid (non-refundable unless otherwise stated), and

  • Written confirmation is provided by us via email.

Full details of inclusions, exclusions, and any supplier terms will be outlined in your custom itinerary or quote document.
Rates are subject to availability and may change until deposits or full payments are made.

4. Payments & Fees

All planning and service fees are quoted in GBP (£) unless otherwise specified.
Invoices must be paid within the stated due date to secure your services.

4.1 Planning Fees

Our design and consultation fees cover:

  • Time spent researching and crafting your itinerary

  • Communication with suppliers and partners

  • One complimentary revision (additional changes may incur an extra fee)

Planning fees are non-refundable, as they represent the time and expertise already invested.

4.2 Supplier Payments

When bookings are made through Fora Travel or partner suppliers, payment terms will follow the supplier’s own conditions (e.g., deposits, cancellation windows).
We will inform you of these before confirming any booking.

5. Cancellations & Refunds

Cancellations must be made in writing to hello@uniquesevasions.com.
Refund eligibility will depend on:

  • The policies of each travel supplier, and

  • The time of cancellation relative to the departure date.

Our planning fees and any third-party transaction fees are non-refundable.
We strongly recommend that all clients take out comprehensive travel insurance covering trip cancellation, curtailment, and medical expenses.

6. Travel Insurance & Documentation

It is your responsibility to:

  • Hold valid travel documents, passports, and visas

  • Comply with entry requirements and health regulations for your destination

  • Obtain sufficient travel insurance before departure

Uniques Évasions cannot be held liable for any issues arising from missing or invalid documentation.

7. Limitation of Liability

Uniques Évasions acts solely as a travel designer and booking intermediary.
We are not responsible for:

  • Acts or omissions of third-party suppliers

  • Changes to itineraries caused by weather, political events, or force majeure

  • Personal injury, loss, damage, or expenses beyond our reasonable control

However, we take great care in working only with trusted and reputable partners to minimise any risk.

8. Amendments & Revisions

Each booking includes one complimentary change to the itinerary.
Additional revisions may incur a supplementary fee, depending on the scope of changes and supplier terms.

9. Intellectual Property

All website content, branding, visuals, and itineraries created by Uniques Évasions remain our intellectual property.
You may not reproduce, copy, or distribute any material without prior written consent.


10. Privacy & Data Protection

We value your privacy.
All personal information is handled in accordance with our Privacy Policy and the UK GDPR.
We will only share your details with partners essential to your travel arrangements.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with English law.
Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Updates to These Terms

We may update these Terms & Conditions from time to time to reflect operational, legal, or regulatory changes.
The updated version will always be published on this page, with a revised date at the top.

13. Contact

For questions about these Terms, please contact:

Email: hello@uniquesevasions.com

Website: uniquesevasions.com